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Can a model recommend the right persuasive move, and explain why?

Recommending persuasive strategies works better, and is easier to trust, when a model knows both speaker and audience and cites evidence from the conversation itself.

M.O., MIT

ActivePersuasion
NLPPersuasive dialogueRetrieval

Hypotheses.

What the paper argues, written so it can be tested.

  1. H1

    Recommendations that know both the speaker and the audience pick effective persuasive primitives better than recommendations from context alone.

  2. H2

    Recommendations that cite evidence from the conversation are trusted more by the people who use them, without losing accuracy.

The model.

PRISM: the dialogue, its context, the speaker, and the audience go in; recommended primitives with cited reasons come out; then the delivered turn is scored against that advice.

INPUTSPRISMOUTPUTSDialogue so farContextSpeaker historyActor encoderAudience profileAudience encoderRecommendcross-attentionand retrievalPrimitiveswith reasonsand cited evidenceThe turn is saidScoresper primitive,given the adviceTRAINED ONOracle labels from whole dialoguesand their outcomes, withcounterfactuals
InThe dialogue, its context, the speaker,and the audience.RecommendWhich persuasive primitives to use nextand why.CiteEvidence for each reason from theconversation.ScoreHow well the turn did with that advice.
Drawn from the paper. Dashed lines show what the model predicts.
A hand lifting a chess piece mid-game, in black and white.

A player lifting a piece mid-game.

Photo: Jent Jiang

Partial abstract.

PRISM recommends the persuasive primitives, such as emotional appeal or logical coherence, most likely to work in the next turn of a dialogue, then scores the turn once it is said. Its labels come from an oracle model that explains each primitive with evidence from the conversation and the speaker’s and audience’s personas.

PRISM: Personalized Recommendation of In-Context Strategies with Grounded Explanations for Effective Dialogue

Key sources

  • Ning, L., et al. (2024). USER-LLM: Efficient LLM contextualization with user embeddings.
  • Su, K., et al. (2024). REGEN: A dataset and benchmarks with natural language critiques and narratives. NAACL.

How we’ll test it.

No results yet. This is the plan: the data, the measure, and what would count as support.

Awaiting data

The data

Dialogues with known outcomes, such as debates, labeled by an oracle model with counterfactuals, and held-out dialogues it never saw.

The measure

Accuracy on held-out dialogues against context-only and non-personalized baselines, and trust ratings from people shown explained and unexplained advice.

What would count as support

The personalized model beats both baselines on held-out dialogues, and explanations raise trust without lowering accuracy.

How it connects to Pulp.

TrueAura scores persuasive resonance against an objective.

Also in Persuasion

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So we know who to write to.
An address we can reply to, like name@example.com.
A question, a dataset, an argument that keeps going in circles.

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